
Frequently asked
What payment methods can I use?
We offer several different payment methods, including major providers such as Mastercard, Visa, American Express, Apple Pay, as well as many different local payment methods.
What if my order arrives and it doesn't fit me?
Don't worry, we've got you covered!
Just contact our dedicated customer service team at info@olsongray.com, and we'll make sure you can exchange your items for the necessary size.
How do I wash my product?
For the best care of our clothing products, we recommend using a washing machine with a lower temperature setting.
This not only protects the clothes but also promotes environmental conservation.
I received my item damaged, what now?
Rest assured, instances of products arriving damaged are extremely rare, thanks to our rigorous quality control measures conducted by our trained warehouse staff prior to shipping.
But should such an unlikely event occur, please send us a picture of the damage by contacting our support staff.
Just send an email to info@olsongray.com .
We will promptly dispatch a replacement at no extra cost, prioritizing your shipment.
Loved by many
Join our satisfied customers and choose top-quality and personal service.
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Free Shipping
Every order comes with free delivery anywhere in the United States, no minimum spend required. Your items are packaged with care ensuring they arrive safely at your door.
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30-day Returns
If something isn't quite right, return it within 30 days of delivery. We make it simple because your satisfaction matters.
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Customer Support
Enjoy peace of mind knowing our dedicated customer support team is ready to assist with any question or concern to make your experience truly seamless.