Terms of service
Welcome to www.olsongray.com
This website is operated by Olson Gray. Throughout the site, the terms “we,” “us,” and “our” refer to Olson Gray.
By accessing our website and/or purchasing something from us, you agree to be bound by these Terms of Service along with our Privacy Policy, Shipping Policy, and Refund & Return Policy. Please read these terms carefully before using our website.
These terms apply to all users of the site, including browsers, customers, merchants, and content contributors. If you do not accept any part of these terms, you must not access the website or use our services.
We reserve the right to update or change these terms at any time by posting updates on this page. Continued use of the site constitutes acceptance of these changes.
Terms for online store & age restriction
By using this website, you confirm that you are at least 18 years old or have reached the age of majority in Denmark.
You must not use our products for illegal or unauthorized purposes or violate applicable laws, including intellectual property rights.
You must not transmit viruses, malware, or harmful code. Any violation of these terms may result in immediate termination of your access.
General terms and conditions
We reserve the right to refuse service to any person at any time for legitimate reasons.
Content (excluding payment information) may be transferred unencrypted and modified to meet the technical requirements of networks or devices.
Company information & contact details
Store name: Olson Gray
Website: www.olsongray.com
Registered address (not a return address):
Østerbrogade 226,
Copenhagen 2100,
Denmark
Email: info@olsongray.com
Important address notice
The registered address above is not a return address.
Returns sent without prior approval may not be accepted or processed.
All returns must be requested through customer service before shipping.
This website is intended for customers in Denmark, and all orders are processed with the aim of providing a smooth and reliable shopping experience for this market.
All transactions are conducted in accordance with applicable Danish and European consumer legislation, as well as relevant data protection regulations, including the General Data Protection Regulation (GDPR).
Accuracy of information
We strive to ensure that all information on this website is accurate and up to date. However, we do not guarantee that all content is complete, error-free, or current.
Use of the information provided is at your own risk.
Changes to services and prices
Product prices may change without notice.
We reserve the right to change, suspend, or discontinue any part of the service at any time, unless otherwise required by law.
Products & services
Some products may be available exclusively online and in limited quantities according to our Refund & Return Policy.
We make every reasonable effort to display product images and colors accurately; however, actual colors may vary depending on the device used.
Order acceptance, billing & payment
We reserve the right to refuse or cancel any order at our discretion, including orders suspected of fraud, abuse, or resale.
Accepted payment methods include those displayed at checkout (such as Visa, Mastercard, PayPal, and other supported providers).
By placing an order, you authorize the charge of the selected payment method and confirm that all provided billing information is correct and complete.
Shipping, returns & refunds
Shipping, return, and refund procedures are governed by our separate policy pages:
Please read these policies carefully before completing your purchase.
We ship from our international fulfillment centers to provide you with the best prices.
Third-party tools & links
We may provide access to third-party tools or external links "as is" without warranties or conditions.
We are not responsible for the content, accuracy, or practices on third-party websites.
User content & feedback
By submitting feedback, comments, or other materials, you grant us the right to use, modify, and publish such content without restrictions or compensation.
We may remove content deemed illegal, offensive, or in violation of these terms.
Personal information & privacy
Submission of personal information is governed by our Privacy Policy.
By using this website, you confirm that you have read and accepted our Privacy Policy.
Errors & inaccuracies
Occasionally, typographical errors, inaccuracies, or omissions related to prices, descriptions, or availability may occur.
We reserve the right to correct such errors and cancel affected orders at any time.
Prohibited uses
You may not use this website or its content:
for illegal purposes
to infringe intellectual property rights
to harass, abuse, or discriminate
to provide false or misleading information
to upload malware or spam
to disrupt security features
Violations may result in termination of access.
Disclaimer & limitation of liability
All products and services are provided "as is" and "as available," unless warranties are required by law.
We do not guarantee uninterrupted or error-free service.
To the fullest extent permitted by law, Olson Gray is not liable for indirect, incidental, or consequential damages arising from the use of the website or products.
Indemnification
You agree to indemnify Olson Gray for any claims arising from a breach of these terms or applicable law.
Applicable law
These terms are governed by and construed in accordance with the laws of Denmark and applicable EU regulations.
Severability & termination
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain fully valid and enforceable.
We may suspend or terminate access to the website in the event of a breach of these terms.
The entire agreement
These terms constitute the entire agreement between you and Olson Gray, along with our published policies.
Contact information
For questions regarding these Terms of Service:
Email: info@olsongray.com